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Contact Online Viro
Questions about something we published, a correction, or a topic you would like covered — here is how to reach us.
Phone
Office
300 Santana Row, Suite 300
San Jose, CA 95128, USA
Send us a message
We read everything that arrives. Email is the fastest route, and we usually reply within two to three business days. If you are writing about a specific article, mentioning the section heading helps us find it straight away.
Corrections
If you believe something we published is wrong or unclear, please tell us. We would rather fix an article than defend it, and we update pages when a correction is warranted.
Topic suggestions
If there is a technique you keep getting stuck on, send it over. Reader questions shape a good share of what we write.
Postal address
Online Viro LLC 300 Santana Row, Suite 300 San Jose, CA 95128 United StatesBusiness hours
Monday to Friday, 9:00 am to 5:00 pm Pacific Time. Messages that arrive over a weekend or a public holiday are answered on the next working day.
A note on advice
We are happy to point you toward general guidance, but we cannot advise on individual dietary needs or on the safety of a specific item of food. For anything of that kind, please consult a qualified professional or your local food safety authority.